Accessibility Statement for Stance Healthcare

 

Stance Healthcare is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

 

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Stance Healthcare is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

 

Feedback

We welcome your feedback on the accessibility of Stance Healthcare. Please let us know if you encounter accessibility barriers on Stance Healthcare:

 

 

We try to respond to feedback within 5 Business Days.

 

This statement was created on 1 October 2020 using the W3C Accessibility Statement Generator Tool.

 

 

 

Multi-Year Accessiblity Plan (AODA) - Ontario

 

Intent

This accessibility plan outlines the strategy of Stance Healthcare Inc. to prevent and remove barriers for people with disabilities and comply with the requirements of the Integrated Accessibility Standards regulation under the Accessibility for Ontarians with Disabilities Act, 2005.

 

Statement of Commitment

Stance is committed to providing an accessible environment for all clients, employees, job applicants, suppliers, and visitors who may enter our premises, access our information, or use our services. As an organization, we respect and comply with the requirements of the Accessibility for Ontarians with Disabilities Act, 2005 and its associated regulation. We strive to provide an accessible and welcoming environment for everyone by identifying and removing barriers in our workplace and ensuring that new barriers are not created. The company ensures that persons with disabilities are provided with equal opportunities. We are committed to meeting the needs of individuals with disabilities in a timely and integrative manner that respects their dignity and independence.

 

Multi-year Accessibility Plan

This plan is reviewed and updated at least once every five years. This plan is in effect from December 2026 to December 2031. Employees are provided with required training under the Accessibility for Ontarians with Disabilities Act, 2005 and its associated regulation as soon as practicable after hiring, and when changes are made to the company’s accessibility policies.

 

If you have any questions or concerns about this plan or its initiatives, or if you want to receive a copy of the plan in a different accessible format, please contact Human Resources at 1-877-395-2623 ext 210.

 

Initiatives

Stance Healthcare Inc. intends to complete the following initiatives to prevent and remove barriers and comply with the Integrated Accessibility Standards regulation under the Accessibility for Ontarians with Disabilities Act, 2005:

 

Training

The company will:

  • Train all employees on AODA standards and the Ontario Human Rights Code as it relates to disabilities
  • Review and update Stance Healthcare’s accessibility plan every five years

 

Information and Communication Standards

The company will:

  • If requested provide accessible communication formats for company notices, safety bulletins, or employment information
  • Meet expectations of website Accessibility by ensuring the company’s website meets WCAG 2.0 Level AA standards

 

Employment Standards

The company will:

  • Notify job applicants that accommodation is available during the interview and assessment processes upon request to make recruitment accessible.
  • For Return-to-Work / Accommodation Plans create a clear process for developing individual accommodation plans and return-to-work protocols for staff recovering from or managing a disability.

 

Customer Service Standards

The company will:

  • Provide communication training to customer service staff to assist with interacting with customers and sales representatives who have visible or non-visible disabilities
  • Create a feedback process that provides a simple way for the public or visitors to give feedback about accessibility at Stance via email or by phone

 

Conclusion

Stance Healthcare Inc. recognizes that accessibility is an ongoing responsibility. Through the implementation and periodic review of this plan, the Company will continue working toward an inclusive environment that respects the dignity, independence, and equal participation of persons with disabilities.

 

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